Warranty / Fix Policy
For the best retention, please follow my aftercare guidelines below. If you experience any issues after your appointment, please reach out and I'll be happy to assess the situation.
First-Time Clients: Complimentary fixes are available within 5 days of your first appointment.
Returning Clients: Complimentary fixes are available within 48 hours of your appointment.
Covered issues:
- Chipping
- Peeling or lifting
- Charms or gems falling off
- Product defects related to application
Not covered:
- Cracked nails
- Broken nails
- Bent nails
- Damage caused by impact, accidents, picking, biting, improper aftercare, or normal wear and tear
Repairs for non-covered issues are available for an additional fee.
Aftercare:
- Use gloves when cleaning or handling harsh chemicals, such as dish soap, bleach, chlorine, or other corrosive cleaning products.
- Visit your nail technician every 3–4 weeks for regular maintenance to ensure the health and longevity of your manicure. Delaying appointments can weaken your nails and affect retention.
- Use cuticle oil daily (cuticle oil is absorbed into your nails; hand cream only hydrates your skin).
- Refrain from using your nails as tools for opening cans, scratching surfaces, or prying objects.
- Avoid picking, biting, or excessively tapping your nails/extensions, as this can weaken or damage them.
- Be gentle with your nails right after showering—prolonged soaking makes your nails soft, and when they’re still wet and softened, they’re more prone to breakage or lifting.
- Avoid hot water or prolonged exposure to hot tubs, saunas, or steam rooms.
Your efforts in maintaining your nail health are appreciated. Remember, nails are accessories, not tools!
Royalty Promo
Pre-book in person: Get 5% off when you pre-book your next appointment in person. This discount applies to all design services. You may choose your date later; a new deposit is still required to confirm the booking.
First appointment: 5% off on Monthly Designs for your first appointment. The discount will automatically be applied on your appointment. No action needed to claim this discount.
Refer a friend: You and your friend will both receive 10% off your next visits.
- If you were referred: upon booking, please include their Instagram handle or their name + phone number (include it on your booking form, or on your sms confirmation) so I can verify the referral.
- Referral discount applies only to Monthly Design, 1-color cat-eye or glitter set.
- If referral can't be verified before the appointment, discount won't be valid.
- You may redeem up to 5% per visit for referral; any remaining credit will carry over to your next appointment.
Stacking & Validity:
- All discounts do not apply to any add-on services.
- Credits expire after 12 weeks.
- Offers are subject to change at any time.
- Promotions cannot be combined with other discounts or offers.